Privacy Policy

01 — Who we are

TrustForce Project Management ("TrustForce", "we", "us") is a project management consultancy registered in the UAE. This Privacy Policy explains how we collect, use, and protect personal data in connection with this website and our services.

This policy applies to personal data collected through this website, including the contact form, and through direct enquiries made by email or telephone. [Confirm data controller registration details before publication.]

02 — Data we collect

We collect personal data only when you provide it to us. When you submit an enquiry through this website, we may collect:

• Your name and job title or role
• Your company or organisation name
• Your email address and telephone number
• Details about your project or enquiry that you choose to share

We may also collect limited technical data automatically when you visit this website, such as your IP address, browser type, and pages visited. This data is used solely for website analytics and security purposes and is not linked to your personal identity. [Confirm analytics provider and cookie usage before publication.]

03 — How we use your data

We use the personal data you provide to:

• Respond to your enquiry and assess whether we can assist with your project
• Communicate with you about our services in connection with your stated requirements
• Fulfil any engagement or contract entered into following your enquiry
• Comply with legal or regulatory obligations that apply to us

We do not use your personal data for unsolicited marketing communications. If you are an existing client or have made an enquiry, we may send you information directly relevant to your engagement or enquiry. You may opt out at any time by contacting us at the address below.

04 — Legal basis for processing

Under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), we process your data on the following bases:

• Contractual necessity — where processing is required to fulfil or prepare for a contract with you
• Legitimate interests — where we have a legitimate business interest in responding to enquiries and communicating about our services, provided this interest is not overridden by your rights
• Legal obligation — where processing is necessary to comply with applicable UAE law

[Note: review this section with legal counsel to confirm alignment with UAE PDPL requirements applicable to TrustForce's specific operations and registration.]

05 — Data sharing

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

We may share your data with:

• Service providers who support our operations (such as email and CRM platforms), where they are contractually bound to process data only on our instructions
• Professional advisors (legal, financial) where required in connection with your engagement
• Regulatory or government authorities where required by UAE law

Any third-party service providers we engage are required to maintain data security standards consistent with UAE PDPL requirements.

06 — Data retention

We retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, and thereafter for as long as required by applicable law or regulation.

Enquiry data from contact forms is retained for [X months — to be confirmed] if no engagement follows. Client engagement data is retained for [X years — to be confirmed in line with UAE commercial record-keeping requirements] from the end of the engagement.

[Confirm specific retention periods with legal counsel before publication.]

07 — Your rights

Under the UAE PDPL, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, where we have no lawful reason to retain it
• Object to the processing of your data where processing is based on legitimate interests
• Request that we restrict processing of your data in certain circumstances
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@trustforcepm.com. We will respond within the timeframe required by applicable law. You also have the right to raise a concern with the UAE Data Office if you believe your data has been handled unlawfully.

08 — Cookies

This website may use cookies to improve your experience and to collect analytics data about usage. Cookies are small text files stored on your device.

[Confirm cookie usage, analytics provider, and consent mechanism before publication. A cookie policy or cookie consent banner may be required depending on the analytics tools deployed and applicable law.]

You can control cookie settings through your browser. Disabling cookies may affect the functionality of this website.

09 — Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed regularly and updated in line with evolving best practice.

While we take every reasonable precaution, no transmission of data over the internet can be guaranteed completely secure. You submit data to this website at your own risk. If you have reason to believe your data has been compromised, contact us immediately at the address below.

10 — Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be published on this page with a revised effective date. We encourage you to review this policy periodically.

11 — Contact

Questions or requests relating to your personal data should be directed to TrustForce Project Management at: info@trustforcepm.com

This Privacy Policy is a working draft for the website concept prototype. It has not been reviewed by legal counsel and must not be published without professional legal review. Confirm all jurisdiction references, data processing bases, retention periods, cookie usage, and registration details before use. Compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) must be verified by a qualified UAE legal advisor.